Privacy Policy

Pure Aussie Tallow
Effective Date: 28 June 2025

At Pure Aussie Tallow, your privacy is important to us. We are committed to protecting your personal information and being transparent about how we collect, use, and store it. This Privacy Policy explains how we manage your personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Personal Information We Collect

When you interact with us — by visiting our website, making a purchase, or signing up for our newsletter — we may collect the following types of personal information:

• Name

• Email address

• Shipping and billing address

• Phone number

• Payment information (processed securely via our third-party payment provider)

• Order and purchase history

• IP address and website usage data via cookies

2. How We Collect Your Information

We collect personal information through:

• Our website forms and checkout process

• Email communications or customer service inquiries

• Social media interactions

• Analytics tools and cookies on our website

3. How We Use Your Information

We collect your information to:

• Process and deliver your orders

• Communicate with you about your order or account

• Send occasional newsletters, offers, and updates (with your consent)

• Improve our products, services, and website

• Comply with legal obligations

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, understand how you use our website, and personalise content. You can disable cookies via your browser settings, though this may affect website functionality.

5. Disclosure of Your Information

We respect your privacy and will never sell or rent your personal data. We may share your information with trusted third-party service providers (e.g. payment processors, delivery companies, or website hosts) solely for the purpose of operating our business.

In some cases, these providers may be located outside Australia. If so, we ensure they meet appropriate privacy and security standards.

6. How We Protect Your Information

We take reasonable steps to protect your personal data from misuse, loss, and unauthorised access. This includes secure website protocols (SSL), strong password protection, and only working with trusted third-party platforms.

7. Your Rights

You have the right to:

• Access and request a copy of your personal data

• Correct inaccurate or outdated information

• Withdraw consent from marketing emails at any time

• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached

8. Third-Party Links

Our website may contain links to external sites. Please note we are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we encourage you to review it periodically.

10. Contact Us

If you have any questions, feedback, or requests related to your privacy, please contact:

Pure Aussie Tallow
Email: admin@pureaussietallow.com.au
Melbourne, Australia
ABN: 47 280 337 710